Your WMS implementation is going bad when …….
published: cw 20, 2005 in Supply Chain Software….. Two days before Go-Live, you are walking through the warehouse with an RF device and an employee asks, ‘What’s that!’
….. Your customer service people no longer spend time calling to the warehouse to check stock. They go to the warehouse to check it themselves because they can’t get a warehouse person to answer the phone.
….. Your #1 customer, who is tired of waiting in will call, begins picking their own orders. And you realize they are faster at it than your pickers.
….. Your pickers have begun interleaving tasks. But when you return to your office you realize the software doesn’t allow interleaving of tasks.
….. Several of your overstock locations, for some fast movers, are physically full; the primary locations for those same items are physically empty. But systematically it is the other way around. However, the orders for these items are still getting filled.
…… Your CFO wants to know what is going on with the inventory and who is making adjustments! Because someone adjusted in $100k of an item! Then adjusted it the same item back out! Then adjusted it back in! Then back out again! All on the same day and all by the same person.
As humorous as these may be, they are a testament to the: drive, desire, compassion and will to win of warehouse people all across the country. They will and do, ?Make It Happen? every single day no matter what they are faced with.
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