For the first time in years, earth-shattering acquisitions weren’t the biggest news in CRM this year, but the market for CRM technology remained an active and tumultuous place in 2006. We break down the top 10 stories of the year.

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ARC interviewed three LSPs?Arvato Services, Panalpina, and Schenker?to obtain their perspectives on the trends and challenges facing the industry, and to learn how they?re using IT to improve their operations and differentiate themselves from competition.

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A new Aberdeen Group report that dissects the supply chain finds that the objectives, opportunities, and best-in-class RFID solutions change as product travels from one organization to the next in the chain.

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Singapore based shipping and logistics group NOL has published details of its operating performance year-to-date 2006 and for the 4 weeks (Period 11) from 21 October 2006 to 17 November 2006.

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What used to be TNT Logistics has from the 12 December been re-named as CEVA Logistics. An independent company with a turnover of ?3.5bn, it claims to be the largest “pure play contract logistics company in the world”.

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Deutsche Post World Net has held its latest Capital Markets day for analysts giving an insight into the latest developments and strategic focus of DHL’s Logistics division. John Allen, who previously headed up Exel and is now CEO of DHL Logistics, chaired the meeting.

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TNT Logistics, the world’s largest “pure play” contract logistics company today announced it changed its name to CEVA Logistics. In connection with the name change, the company also unveiled its new corporate identity and will begin doing business under the new brand across 26 countries worldwide.

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UPS offered a special voluntary separation opportunity to approximately 650 employees at its headquarters and in its Supply Chain Solutions division in the United States as part of the company’s ongoing effort to eliminate redundant positions. The voluntary separation opportunity is in addition to the job reductions at UPS Supply Chain Solutions announced in October.

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TNT has been talking to its big shareholders in London about its new direction. Yesterday, Monday 4 December, the senior management of TNT held an ‘Analysts Meeting’ to articulate its corporate, marketing and financial strategy now that it has divested its logistics business.

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That the Chinese express and logistics market is continuing to grow at stellar rates is not in doubt. However this growth does not necessarily translate into profits and getting visibility on the health of the industry is nearly impossible.

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