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Operational Excellence in the LSP Industry

published: cw 51, 2006 in Supply Chain Management

ARC interviewed three LSPs?Arvato Services, Panalpina, and Schenker?to obtain their perspectives on the trends and challenges facing the industry, and to learn how they?re using IT to improve their operations and differentiate themselves from competition.

This report highlights key findings from these interviews. It also defines operational excellence in the LSP industry and highlights the role and importance of software solutions such as Financials, Customer Relationship Management, Warehouse Management, Order Fulfillment, and Visibility.

You can download the report HERE


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