Emerging Trends in Business Process Outsourcing in the Shipping & Logistics domain
Emerging markets & outsourcing
Outsourcing is not a new phenomenon for the Shipping and Logistics sector. Some of the biggest companies in this sector have used outsourcing in many of their key functions routinely. Although the core objectives which drove outsourcing haven’t changed over the years, what is new is that Shipping and logistics companies are now increasingly seeking to gain these benefits by outsourcing business processes which have been traditionally considered to be too core to be outsourced – much less offshored. This is just one amongst some of the key trends, which Infosys has researched, which are emerging from this domain.
Outsourcing is not a new phenomenon for the Shipping and Logistics sector. Some of the biggest companies in this sector have used outsourcing in many of their key functions routinely. Although the core objectives which drove outsourcing haven’t changed over the years, what is new is that Shipping and logistics companies are now increasingly seeking to gain these benefits by outsourcing business processes which have been traditionally considered to be too core to be outsourced – much less offshored. This is just one amongst some of the key trends, which Infosys has researched, which are emerging from this domain.









