14 Points
W. Edwards Deming’s 14 management practices to help companies increase their quality and productivity: 1. create constancy of purpose for improving products and services, 2. adopt the new philosophy, 3. cease dependence on inspection to achieve quality, 4. end the practice of awarding business on price alone, instead, minimize total cost by working with a single supplier, 5. improve constantly and forever every process for planning, production and service, 6. institute training on the job, 7. adopt and institute leadership, 8. drive out fear, 9. break down barriers between staff areas, 10. eliminate slogans, exhortations and targets for the workforce, 11. eliminate numerical quotas for the workforce and numerical goals for management, 12. remove barriers that rob people of pride of workmanship, and eliminate the annual rating or merit system, 13. institute a vigorous program of education and self-improvement for everyone and 14. put everybody in the company to work to accomplish the transformation. SUPPLY CHAIN and LOGISTICS

24/7
Referring to operations that are conducted 24 hours a day, 7 days a week

24/7/365
Referring to operations that are conducted 24 hours a day, 7 days a week, 365 days per year, with no breaks for holidays, etc

24-hour Manifest Rule (24-hour Rule)
U.S. Customs rule requiring carriers to submit a cargo declaration 24 hours before cargo is laden aboard a vessel at a foreign port.

3D Loading
3D loading is a method of space optimizing designed to help quickly and easily plan the best compact arrangement of any 3D rectangular object set (boxes) within one or more larger rectangular enclosures (containers). It’s based on threedimensional, most-dense packing algorithms

3PL
See Third party logistics providers.

4PL
see Fourth party logistics providers.

5-Point Annual Average
Method frequently used in PMG studies to establish a representative average for a one year period. Calculation: [12/31/98 + 3/31/98 + 6/30/99 + 9/30/99 + 12/31/99] / 5

5-S Program
A program for organizing work areas. Sometimes referred to as elements, each of the five components of the program begins with the letter ‘S.’ They include sort, systemize, shine or sweep, standardize, and sustain. In the UK, the concept is converted to the 5-C program comprising five comparable components: clear out, configure, clean and check, conformity, and custom and practice.

80-20 Rule
A term referring to the Pareto principle. The principle suggests that most effects come from relatively few causes, that is, 80% of the effects (or sales or costs) come from 20% of the possible causes (or items). Also see: ABC Classification, Pareto

4R’s
Concept in how logistics can add value, augmented with reliability, responsiveness, resilience and relationships. This is a replacement of the 4P’s, product, price, promotion and place.